Island Ticket Hut
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Your only local
event ticketing
platform

Browse, book, and sell tickets for local events and courses, and discover the best places to eat, stay, and explore – all in one convenient place.

The Island Ticket Hut Story

Welcome to Island Ticket Hut—the dedicated local event ticketing platform that began with a simple mission: to streamline the way people discover and attend events in the Channel Islands.

Frustrated by the scattered nature of event finding and the high commission prices of global platforms, we launched Island Ticket Hut in November 2022.

Our platform allows local organisers to manage their events with ease, benefiting from lower costs, specialised promotional tools, and our deep understanding of the local market. Meanwhile, islanders and tourists can find and buy tickets to a diverse range of local events and courses — as well as discover local activities, restaurants and accommodation, all in one place.

Since our launch, we’ve been actively listening to feedback, continuously enhancing our platform to better serve our island communities. We aim to be the go-to place for event discovery and ticketing in the Channel Islands, creating a sense of community engagement around the local events scene and ensuring that you never miss out on what’s happening locally.

Join us at Island Ticket Hut to experience the convenience and community spirit we’re building right here in the Channel Islands. Whether you’re an event-goer or an organiser, we would love to have your support and know that we’re also here to support you every step of the way.

Why choose Island Ticket Hut

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Local – Tailored specifically for the Channel Islands community, and owned and run by locals who genuinely care about and understand the local events scene.

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Easy to Use – Our platform is user-friendly for both organisers and attendees.

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QR-Coded Tickets – Securely and conveniently check in attendees with our easy-to-use scanning app.
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Hands on Support – We are always on hand to help you with any queries every step of the way.

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Exposure to Local Audience – Connect directly with a targeted local demographic who are searching our site for things to do plus feature in our regular social media posts.
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Live Reporting – Get real-time insights on ticket sales and attendee data.

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Competitive Rates – More affordable than Eventbrite; we’ll aim to match any cheaper rates you find.

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Additional Marketing Options – Enhance your event’s reach with the option of featured social media posts and newsletter mentions. Just email us to find out more.
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Advanced Functionality – From multiple ticket types and allocated seating to menu choices and add-ons, our platform gives you flexibility. Need something specific? Get in touch before submitting your event and we’ll try to make it happen.

Sell your event tickets with Island Ticket Hut

The process is simple:
Create your Island Ticket Hut account, head to your dashboard and click ‘Add Event’. Our easy-to-use event submission form will collect everything we need. Once you hit submit, your event will go live on the site instantly.

Please note: You can’t save an event as a draft, so make sure you have all your information ready before submitting.

If you need any features that aren’t listed in the form, just email info@islandtickethut.com and we’ll be happy to help. See FAQs section for more details.

Pricing Structure

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Our fees are simple and transparent – 6% plus £0.50 per ticket, added on top of your submitted price. Customers will see this clearly broken down at checkout.

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Organisers will receive their ticket revenue payment within 2 working days of the event taking place

Charity Rates

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For registered charities (or events where all proceeds go directly to a charity), we donate 10% of our commission back to that charity when paying out ticket revenue.

Paid Marketing Opportunities

Social media features

Get your event, restaurant, accommodation, or activity in front of our engaged community with a dedicated social media post – and reach even further across the island with a targeted paid ad.

Newsletter mentions

Reach 5500+ subscribers directly with a feature in our monthly newsletter. A great way to highlight your event, restaurant, accommodation, or activity to an audience already looking for things to do.

Featured ad space

Stand out from the crowd with premium placement on our website. Your event, restaurant, accommodation, or activity will be showcased in a featured space, giving it maximum exposure to 1000s of website visitors browsing what’s on.

FAQ's

ATTENDEE
ORGANISER
How do I purchase tickets for events on your platform?

Purchasing tickets for events on our platform is easy! Simply browse through the available events, select the one you’re interested in, and follow the prompts to purchase your tickets. You can choose your preferred ticket type, quantity, and complete the payment securely online.

How to request a refund
To request a refund, please contact the organiser directly. You can find the organisers details by clicking on their profile on the Island Ticket Hut website. Once we have received confirmation from the organiser that your refund request has been accepted, we will arrange to process your refund (minus an £0.50p processing fee per order)
If an event is cancelled will I get a full refund
If an event is cancelled, the organiser may set an alternative date. If you can’t make the new date , then you will be entitled to a full refund minus £0.50p processing fee per order.
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What to do if I can’t find/didn’t receive my ticket?
If you cant find your ticket, please check your spam folder. If you can’t find it within your email then you can download your ticket from within your account.
I’ve been locked out of my account, what do I do?
You can request to set your password. if you are still having trouble accessing your account please email us and we will be happy to help.
What if I need assistance or have questions about using the platform?
We’re here to help! If you have any questions or need assistance with using our platform, don’t hesitate to email us!
Can I sell tickets to my event through your platform?
Yes, absolutely! We welcome event submissions from organisers who want to promote their events to our local CI audience. Our platform offers robust ticketing functionality, allowing you to sell tickets directly to your event attendees. You can set ticket prices, create different ticket types, manage sales and attendee information seamlessly and check people into your events using our QR code scanning app.. Simply create an account, navigate to the “Submit Event” section, and fill in the required details about your event. Once approved, your event will be listed for users to discover and purchase tickets.
How long does it take for my submitted event to be approved and listed?
Events will automatically go live on the site once you hit the submit button. Please make sure you have checked all details thoroughly to make sure everything is correct before submitting your event.
Can I edit my event after it has gone live?
Yes you can easily make edits to your event once it has gone live. Simply login to your account, head to your dashboard and from there you can edit your event. Please note: Once tickets have gone live you will not be able to edit the ticket price. If you want to change the ticket price then please get in touch with us directly.
If I want to hold a free event is there a charge?
For free events ITH doesn’t charge a fee, even if your free event requires tickets. You will still have access to real-time reporting and ticket management tools.
Is there a fee for submitting paid events on your platform?
ITH charges a small fee of 6% plus £0.50. This fee is added on to the ticket price upon checkout as a separate line item so the fees are always passed on to the purchaser. You will be sent the revenue for the face value of your tickets.
Do you offer charity rates?
Whilst ITH doesn’t offer charity rates, if your event is being run by a registered charity or ticket revenue is being paid directly to the charity, then we pledge to donate 10% of our ticket fee commission back to your charity along with your ticket revenue payment.
Are your fees negotiable?
Our site fees are fixed across the whole site, however, for large scale events there may be an option to negotiate fees. Please get in touch if you would like to discuss.
How do I track ticket sales and manage attendee information?
Once your event is live, you’ll have access to a dashboard where you can track ticket sales in real-time, view attendee information, and generate reports. This dashboard provides valuable insights to help you manage your event effectively.
A customer has requested a refund — what happens next?
The customer should contact you directly to request a refund. If you agree to the refund, please email us to confirm approval. Once we receive confirmation, we’ll process the refund on your behalf. The refunded amount will be returned to the customer’s original payment method (minus an £0.50p processing fee per order.), and funds usually appear in the customer’s account within a few working days.
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How do I check people into my event?
You can check people into your event by using our simple QR code scanning app or you can export your attendee list for printing from within your account. Once your event is submitted you will receive an email from ITH with details on how to download and use the scanning app.
What promotional tools are available to help me boost attendance for my event?
We post regular reels to our social media with upcoming events free of charge. However, if you would like further promotion for your event we do offer a number of paid marketing opportunities such as dedicated social media posts, newsletter features and event spotlights on the website. Please contact us to find out more.
Is there a limit to the number of events I can submit?
There’s no limit to the number of events you can submit on our platform. Whether you’re hosting one event or multiple events throughout the year, you can easily manage and promote them all from your account.
How can I email all of my attendees?
If you would like to email your attendee list you can do so by navigating to the event in your account and clicking on ‘attendees’. From there you can export your attendee list which will include the email addresses of all attendees
Can I add menu choices or capture additional attendee information?
Yes you can, however, this is something we will need to setup on your behalf. If you require these features please email us before submitting your event.
Can I add an allocated seating chart?
Yes we do have the functionality to add allocated seating to tickets! This is something we need to setup on your behalf so please email us before submitting your event and we will help you get this setup.
When will I receive my ticket revenue?
Ticket revenue will be paid to organisers up to 2 working days after the event has taken place, however we aim to make payments the same day where possible.
Can my ticket revenue be advanced?
Advanced ticket revenue may be considered in certain circumstances. If you require this, please contact us directly.
Can you offer advice with organising my event?
Whilst we don’t offer this as a paid service, we are always happy to give our advice where we can, please don’t hesitate to email us!
I’ve been locked out of my account, what do I do?
You can request to set your password. if you are still having trouble accessing your account please email us and we will be happy to help.
What if I need assistance or have questions about using the platform?
We’re here to help! If you have any questions or need assistance with using our platform, don’t hesitate to email us!